A team driven by ambition

We are a passionate team with a shared vision of empowering individuals to take control of their lives. Our dedication to providing personalised, holistic care pushes us to continuously improve and create meaningful change for those we support.

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At PROS, we stand for inclusivity, respect, and the power of personalised care. We are a team that believes in understanding each person’s unique journey and offering support that truly makes a difference.

The PROS story

Specialised experts with a common goal

PROS was born out of a desire to provide better, more personalised support to people facing complex mental health challenges. We specialise in psychosocial support, particularly for those who have experienced suicide ideation or have made suicide attempts. Over the years, we’ve built a team of specialists who are united by one goal: to help our participants achieve greater independence and stability. 

Our approach is simple – we listen, we learn, and we create care plans that truly reflect the needs of the individual. From daily support to more complex mental health services, we are here to provide care that empowers people to live their best lives. 

Whether it’s our specialised housing programmes or our support coordination services, everything we do is driven by our commitment to improving the lives of those who trust us with their care.

Co-founder, Bo, smiling at the camera
Meet Bo
General Manager

Bo brings over 10 years of experience and a strong foundation in community services, holding a Bachelor’s degree in Psychology and a Master’s in Business Administration (MBA).

With expertise in supporting individuals with complex mental health needs and members of the LGBTIQ+ community, Bo combines practical knowledge with a deep understanding of mental health and support services.

At PROS, Bo is dedicated to creating a place where support isn’t just a service, but a catalyst for meaningful change in people’s lives.

Co-founder, Richard, smiling at the camera
Meet Richard
General Manager

Richard has a wealth of experience spanning over 8 years in the community services sector, focusing on supporting vulnerable children, young people, and families.

His background includes roles in Child Protection, Clinical Care Coordination with NSW Health, and providing Intensive Therapeutic Care.

Richard holds a diverse educational background with a Bachelor’s in Integrated Business Management, a Graduate Certificate in Applied Finance, and a Master’s in Social Work (Qualifying).

As a qualified Social Worker, he is dedicated to promoting equity and social inclusion, adopting a strengths-based approach to empower individuals and communities.

At PROS, Richard uses his broad expertise to deliver person-centred care, fostering connections to vital services and resources that enhance the quality of life for those he supports.

Our Core Values

The heart of what we do

At PROS, our values are the foundation of everything we do. We believe in providing personalised care that supports every individual’s unique journey. 

From specialised programmes to community engagement and skill development, our focus is always on helping you live more independently, confidently, and with a stronger sense of connection.

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Person-Centred Support

We put you at the centre of everything. Our holistic support plans are carefully tailored to your unique needs, ensuring you get the assistance you need with daily living, mental health, and enhancing your quality of life.

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Housing and Accommodation

We’re here to help you find and maintain a place to call home. Our team supports you with housing challenges, ensuring you have the resources and assistance you need for stable, comfortable living.

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Skill Development

We’re dedicated to helping you grow. Our training and support empower you to develop essential life skills, boosting your independence and opening doors to new opportunities.

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Specialised Programmes

Our programmes are designed to be inclusive and affirming. With a special focus on the LGBTIQ+ community, including our Vivid Housing Programme, we offer support that recognises and celebrates diversity.

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Community Engagement

We believe in the power of connection. Our programmes encourage community involvement, helping you build social connections and access local resources and events that enrich your life.

20+ Years Experience

Support powered by genuine understanding

With over two decades of combined experience in community services, mental health, and NDIS support, our team is dedicated to delivering care that truly understands and addresses the unique challenges our participants face. We believe that real change begins with truly knowing the person behind the plan.

At PROS, we take a flexible, individualised approach to care, recognising that everyone’s journey is different. We don’t believe in a one-size-fits-all model. Instead, we work closely with you to understand your needs, your goals, and what matters most to you. Our diverse expertise gives us the insight needed to create support that is not only effective but also meaningful.

Whether your goal is to gain more independence, improve your mental health, or find a safe place to call home, we are here to support you in achieving what’s important in your life. Each member of our team brings their own unique skills and perspectives, ensuring we provide well-rounded, compassionate care. This blend of knowledge and empathy is what sets us apart and drives us to make a positive impact every day.

Care That Gets You

We work with you to achieve your goals

At PROS, we know that everyone’s journey is different, which is why we take a flexible, individualised approach to care. We don’t believe in a one-size-fits-all model. Instead, we work alongside you to understand your needs, your goals, and what matters most to you.

Our role is to support you in achieving what’s important in your life, whether that’s gaining more independence, improving your mental health, or finding a safe place to call home. By focusing on your personal goals and working together, we ensure that the care you receive is meaningful and empowering.

Work With Us

Join a team that makes a difference

At PROS, we’re always looking for passionate, caring individuals to join our team. If you’re ready to make a positive impact in the lives of people with complex needs, we’d love to hear from you. Bring your skills and dedication to a place where your work truly matters. Explore career opportunities with us today!

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Get support

Let’s find the right support to help you feel confident, connected, and in control.

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See our services

Take a look at our services and see how we can help make life a little easier for you.

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Know someone?

Make an NDIS referral today and support someone you know to access better care.

Ready to make the switch?

If you’re looking for support that’s more personal and truly understands your needs, PROS is here for you. We’ll work with you to create a plan that fits your life, helps you reach your goals, and gives you the confidence to move forward.

Ready to make the switch?

If you’re looking for support that’s more personal and truly understands your needs, PROS is here for you. We’ll work with you to create a plan that fits your life, helps you reach your goals, and gives you the confidence to move forward.

Work With Us

Apply now

If you’re ready to make a positive impact in the lives of people with complex needs, we’d love to hear from you.

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Single-Storey Home: 2 Bedrooms

Unoccupied

Overview

A quiet, single level detached house suited to someone who prefers a low-stimulus, calm environment. The home is easy to navigate and includes a staff sleepover room for participants who require stable overnight presence.

Key Details

  • Two bedrooms (participant room + staff sleepover room)
  • Open-plan living with modern kitchen
  • Step-free, mobility-friendly access
  • Secure yard with covered outdoor space
  • Flexible support options: drop-in or overnight
  • Close to shops, community centres and GP clinics

Best Match

This home is suitable for a wide range of participants.

The layout and support model allow us to tailor the environment to individual needs, whether the participant prefers a quiet space, steady support, or simply a stable and safe place to settle into.

We’re open to considering any participant where the home aligns with their goals and support requirements.

Status

Completely unoccupied and ready to onboard a suitable participant.

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Double-Storey Home: 4 Bedrooms

Vacancies Available

Overview

A shared home with plenty of space for participants who need routine, predictability and access to consistent daily support. The environment works well for adults who benefit from structure and stable social connections.

Key Details

  • Four bedrooms with built-ins
  • Large shared kitchen, dining and lounge
  • Two bathrooms + extra toilet
  • Secure backyard and outdoor area
  • Close to shops, transport and medical providers
  • 24/7 support available (staffing adjusted to participant needs)

Best Match

  • Adults with psychosocial disability or mild ID
  • People who function better with routine, reminders and support around daily living
  • Participants who can engage well in a shared environment

Status

Rooms available now. Furnished or unfurnished options depending on the participant’s needs and goals.